FAQ

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Fees for initial and subsequent consultations differ, but will range between $160-$220 and are individually calculated depending on your clinician, and the payment plan that you use (NDIS, Medicare etc). Give us a call, or ask us to confirm with you at your initial assessment. Sometimes assessment requires a home/school behavioural observation or a psychometric assessment – fees for this vary depending on the use of the assessment but are available on request. Fees are payable via Visa, Mastercard, EFTPOS or cash at the time of consultation.

If you’ve been referred by your GP, bring your referral to your initial appointment. We will also email you a registration pack before your first appointment to save you time.  We have extras if you forget, so don’t worry if it’s slipped your mind.

If you’ve been referred with a Medicare Health Care Plan, you can access an initial 5-6 sessions through Medicare. After these initial sessions you will need to return to see your GP for a review of your plan to access the remaining 4 sessions. Depending on the Medicare plan that you are on, you are able to claim up to a maximum of 10 Medicare sessions in total each calendar (January – December) year. At your appointment you will need to pay for the session fee upfront and then claim back the Medicare rebate for this session. Your rebate will be between $85 and $90.

Most Private Health Funds offer rebates for allied health services – the specifics of which are dependent on the type of cover you have. We’d recommend that you give your health care insurance a call to see what you are covered for. Unfortunately, you can’t usually claim from both Medicare and your private health fund at the same time.

We request that reasonable notice be given for cancellations.  Sessions cancelled without reasonable notice attract a cancellation fee: 100% of the fee for sessions cancelled with less then 24 hours notice and 50% of the fee for sessions cancelled with less than 48 hours notice.